Premium support packages
SIGVIEW licenses do not include technical support for program usage or handling your specific application. We offer different Premium support packages which provide you a direct e-mail contact with our support. You can ask any kind of question about general SIGVIEW usage or related to your specific application. You will receive comprehensive answers in less then 24h containing detailed how-to guides, screenshots, workspace files etc. After each incident, i.e. e-mail exchange with the support, you will receive information about the amount of time spent on it and a time left on your support account. Usually, 1 support hour is sufficient to answer 4 simple e-mails or 2 more complex ones.